Dermatiq Privacy Policy

1.Introduction

Welcome to Dermatiq. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.Dermatiq.com or use our products and services.

2.Information We Collect

2.1 Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information, including:

Contact Information: Name, email address, phone number, and mailing address.

Payment Information: Credit card details and billing address.

Account Information: Username, password, and order history.

2.2 Non-Personal Information

We also collect non-personal information automatically when you use our website, including:

Usage Data: IP address, browser type, operating system, and pages visited.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site usage.

3.How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including handling payments and shipping.

Customer Support: To respond to your inquiries, provide support, and manage your account.

Marketing: To send you promotional materials, newsletters, and offers if you have opted in. You can opt out at any time.

Improvement: To analyze usage patterns and improve our website, products, and services.

4.How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing. These providers are contractually obligated to protect your information.

Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.

5.Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6.Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal obligations.

Opt-Out: Opt-out of receiving marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

7.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

8.Third-Party Links and Services

Our website may contain links to third-party sites or use third-party services for payments, logistics, and other functionalities. These third parties are contractually obligated to protect your data and ensure compliance with privacy regulations.

9.Children’s Privacy

Our website and services are not intended for children under the age of 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it immediately.

10.California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • The right to correct inaccuracies in your personal information, taking into account the nature and purposes of the processing of the personal information.
  • The right to delete your personal information provided to or obtained by us.
  • The right to confirm whether we are processing your personal information and to obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
  • The right to opt out of (as applicable) the “sale” of your personal data, targeted advertising, and any processing of personal information for the purposes of making decisions that produce legal or similarly significant effects.
  • The right to submit an appeal if we deny your request.

To exercise your CCPA rights, please contact us at privacy@dermatiq.com

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following any changes indicates your acceptance of the revised policy.

12.Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@dermatiq.com

Address:

USA Office: PO Box 20209 Columbus, OH 43220

Asia Office: 13F No.56 YiWen 1st St. Taoyuan, Taiwan 330

Last updated:2024/12/12